Terms of Service

Effective Date: 25-05-2025

Welcome to Fortified Minds PLLC (“Fortified Minds,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, digital platform, and associated services. By accessing or using any part of our website, telehealth tools, or content, you agree to these Terms. If you do not agree, do not use our services.

 

1. Acceptance of Terms

By using our services or website, you confirm that you are at least 18 years old (or have legal guardian consent), have read these Terms, and agree to abide by them. These Terms may change over time, and updates will be posted with the date of revision. Continued use after changes means you accept the new Terms.

 

2. Scope of Services

Fortified Minds PLLC provides in-person and telehealth psychiatric care, therapy, and medication management to clients in Virginia, New York, Washington D.C., and Maryland. Services are provided by licensed mental health professionals and may include scheduling, evaluation, follow-up care, and coordination through our digital platform.

You acknowledge that any provider relationship you establish is solely with the licensed professional, not with Fortified Minds as an entity.

 

3. Telehealth Consent

By engaging in telehealth services, you consent to the use of electronic communications for diagnosis, treatment, and care. You acknowledge that telehealth may not be appropriate for all conditions and that in-person evaluation may be recommended at the provider’s discretion.

 

4. Eligibility

To use our services, you must:

• Be located in a state where we are licensed to provide care

• Be 18 years of age or older (or have parental/guardian consent)

• Use the services for lawful, personal healthcare purposes

 

5. Third-Party Websites and Tools

Our platform may contain links to or integrate third-party websites, tools, and service providers. These third parties operate independently from Fortified Minds. We do not control, endorse, or guarantee the accuracy, relevance, or availability of third-party content.

You acknowledge and agree that Fortified Minds PLLC is not responsible or liable for any damages, inaccuracies, or harm arising from your use of third-party websites or services linked to or accessed through our platform.

 

6. User Responsibilities

You agree to:

• Provide accurate and truthful information

• Maintain the confidentiality of your account and login credentials

• Use our services only for personal healthcare-related purposes

• Log out of your session when finished and protect access to your device

We are not responsible for unauthorized access resulting from your failure to secure your account or device.

 

7. Insurance and Payment

We accept most commercial insurance, as well as Medicaid and Medicare. Self-pay options are also available. It is your responsibility to confirm coverage and be aware of any costs. Missed appointments or cancellations without 24-hour notice may incur a fee.

 

8. Privacy and Data Use

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal health information in accordance with HIPAA and relevant laws.

 

9. Intellectual Property

All content, software, branding, and materials on our website are the property of Fortified Minds PLLC or its licensors. You may not reuse, modify, or distribute any of our materials without written permission.

 

10. Prohibited Conduct

You agree not to:

• Use the site for illegal purposes

• Share false or harmful information

• Upload malware or disrupt the platform

• Attempt to access others’ accounts or data

Violation may result in suspension or termination of access.

 

11. Disclaimers

Our services are provided “as is.” While we strive for accuracy and quality, we make no guarantees about the completeness, reliability, or suitability of content provided, especially when involving third-party sources or platforms.

We are not liable for any errors, omissions, service interruptions, or harm resulting from the use of our services or linked third-party content.

 

12. Limitation of Liability

To the fullest extent allowed by law, Fortified Minds PLLC will not be liable for indirect, incidental, or consequential damages related to your use of our services. Total liability shall not exceed the amount paid by you, if any, for access to the services.

 

13. Termination

We reserve the right to terminate or suspend your access to services at our discretion, without notice, for any reason including violation of these Terms.

 

14. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia. Any legal actions arising from use of our Services will be resolved under Virginia jurisdiction.

 

15. Contact Information

If you have questions about these Terms or wish to report a concern, contact us:

Fortified Minds PLLC
3611 Boulevard
Colonial Heights, VA 23834
📞 Phone: (804) 547-9564
📧 Email: fortifiedmindspllc@gmail.com